Privacy and information handling
Information submitted through the enquiry form is used to understand your request and contact you. Medical reports and other sensitive documents can be arranged later according to need and authorisation.
Updated 2026-10-15
What the enquiry form collects
The form asks for a name, contact details, optional WeChat, enquiry type, intended region or profile ID and a message. Start with the basic request; avoid identity document numbers or complete medical histories in the message.
Use and correction of information
To supplement or correct an enquiry, contact an advisor through the consultation page with the relevant ID and requested change. For another person’s information, confirm that you are authorised to submit or receive it.
Sharing full reports
Full reports and documents are shared with relevant clinical, legal or coordination personnel for the stated purpose. Store and use received material as agreed, and check the permitted scope before forwarding it.
This page provides general information. Consult the appropriate professional about individual medical or legal questions.